Shipping policy
FORM DEPT. Shipping Policy
Last Updated: June 2026
Thank you for shopping with FORM DEPT.
All orders are processed in the order they are received.
Pre-Orders
Many FORM DEPT. products are offered on a pre-order basis. By placing a pre-order, you acknowledge and agree to the estimated production and shipping timelines provided on the product page.
Shipping timeframes are estimates only and may vary due to manufacturing, production, customs, carrier delays, or other circumstances outside of our control.
Customers will be notified of any significant delays affecting their order.
Order Processing
Once your order has been processed and prepared for shipment, you will receive a shipping confirmation email containing tracking information, if applicable.
Shipping Address
Customers are responsible for ensuring that all shipping information is accurate at the time of checkout.
FORM DEPT. is not responsible for orders shipped to an incorrect address provided by the customer.
Shipping Delays
While we strive to meet all estimated delivery timelines, FORM DEPT. is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other events outside of our control.
Lost or Stolen Packages
Once an order has been transferred to the shipping carrier, FORM DEPT. is not responsible for lost, stolen, delayed, or misdelivered packages.
Customers are encouraged to contact the shipping carrier directly regarding delivery issues.
By placing an order, you acknowledge and agree to the terms outlined in this policy.